OUR CUSTOMER REVIEWS
Our centre star rating is based on customer satisfaction scores from real customers. It is based on information collated by MINI UK over the past 90 days of new car sales and aftersales service transactions, where the customers have subsequently elected to complete a satisfaction survey online or by phone. You will also see below customer comments, which are unedited.
61 ratings and 33 comments received in the last 90 days.
12 March 2025
Great service from Calum
06 March 2025
Excellent interaction with sales representative and support staff
04 February 2025
Best welcome I've ever received at a car dealership. I received excellent advice and all my questions were answered thoroughly and accurately.
02 January 2025
Laura Maclean - excellent
22 March 2025
Very straight forward process wasn't waiting around for the staff to take my car the service advisor was very helpful (Dawn) and efficient
22 March 2025
Car was ready on time and the staff were excellent
20 March 2025
Made welcome showroom lovely and bright and kept in contact throughout car being serviced
16 March 2025
Car collected which was a huge help. Service team updated me about car. There was a discrepancy regarding the bill (brake fluid/filter)as the price did not match the online prices (I was assured it was due to something that shld have been online?!
14 March 2025
No problems during visit and kept up to date with progress of car when in for service
13 March 2025
Quick service once booked in
10 March 2025
Pleasant surroundings, Jamie was very attentive and helpful.
08 March 2025
They did everything they said they would do in a courteous and attentive manner
07 March 2025
Well explained, easy to pay. A little concerned as I think there was an issue with the windscreen spray however can't be sure if this was a problem during service.
04 March 2025
A courtesy car would have been appreciated, especially given that it was a recall.
19 March 2025
Sales person was extremely helpful and helped me greatly to get through the enormous amount of admin associated with buying a car from Arnold Clark